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What if nothing is there at pickup?

Steps to take if no bags are present at a commercial pickup.

Becky Lasky avatar
Written by Becky Lasky
Updated this week

If you arrive at a commercial pickup and there are no bags present:

  • Wait at least 10 minutes

  • Follow any member contact instructions from the washr notes

  • Contact Support with a photo of the location

We’ll contact the client and arrange next steps.

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