Skip to main content

What if the commercial order is too big for me to handle?

What to do if you're overwhelmed by the size of a commercial order or need help completing it.

Becky Lasky avatar
Written by Becky Lasky
Updated this week

If you arrive and find significantly more bags than expected, and you’re concerned about completing the order:

  • Contact Support right away

  • We’ll either:

    • Assign a second washr to help

    • Or extend your turnaround time to allow for completion

📌 Don’t worry about bag types — you’ll be paid for whatever you process. Just make sure to:

  • Take clear photos of all bags at pickup and drop-off

  • Adjust the load count in the app to reflect what you’re actually processing

Did this answer your question?