You will receive your accommodation details before your departure date so ensure you have these to hand and have looked up the location of your accommodation in the resort village itself when booking travel arrangements from the airport into resort.
If you are still stuck, there will be Resort Reps around in their branded jackets, who will be able to assist you.
Please note: you may not be able to access your accommodation until 18:00 depending on when we receive the keys from the agencies. You must check out by 09:00 on the final day of your trip.