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Locked Out? Password Not Working?

Lockout FAQ

Ed Agner avatar
Written by Ed Agner
Updated over 5 years ago

For security purposes, Web Control will lock out your account if you try to type your username and password 3 times unsuccessfully.

Additionally, Web Control will force you to change your password every 90 days.

Web Control allows you to unlock your own account in these instances.  

1. Set up/Update your Alternate Email address.  
​     Hint: Make this an email address you can access at any time, like one connected  
             to your smartphone.

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