For security purposes, Web Control will lock out your account if you try to type your username and password 3 times unsuccessfully.

Additionally, Web Control will force you to change your password every 90 days.

Web Control allows you to unlock your own account in these instances.  

Here are some helpful tips to help you out when locked out of your account.

1. Set up/Update your Alternate Email address.  
​     Hint: Make this an email address you can access at any time, like one connected  
             to your smartphone.

2. Use the Forgot password/locked out? link.

3.  Have a Manager in your dealership unlock your account and/or change your password.

4.  Change your Web Control password every 90 days.