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How to configure an IATA and enable eBookings
How to configure an IATA and enable eBookings

Trust us, you need an IATA code to ship air freight and make eBookings.

Joe Marris avatar
Written by Joe Marris
Updated over a week ago

An IATA airport code is a three-letter code designated to many airports around the world, defined by the International Air Transport Association (IATA).

In order to be able to make eBookings and search using live rates and capacity from the airlines on the WebCargo platform, you need to have an IATA code configured.

Read on to find out how you can choose or change an IATA code on your account and enable eBookings.

Important: Configuration can only be done by admins and super admins.

1. Navigate to the IATA codes tab

IATA code navigation

To get to the page where you can alter your IATA codes and enable eBookings, you firstly need to click on Settings, then Users. From the Users dropdown, select the IATA codes option.

2. Assigning IATA by branch

If you have branches enabled on your account, you will be able to assign an IATA code to each branch. Simply click on the dropdown next to each branch and select the corresponding IATA code. Remember to click save once you’ve made any changes.

IATA branch assignment

3. Searching for individual users

If you are searching for an individual user, scroll down until you find this search bar.

IATA user search bar

You can search for a user by entering their email address, their name or choose from the dropdowns if they are associated with a branch or a group. Once the results have loaded and you’ve found the user you can then choose to assign an IATA code (or codes) from the dropdown list and to enable eBooking.

IATA individual user search results

Once you have selected the default IATA code for the user and have either enabled or disabled eBooking, click on the ‘Save’ button. The IATA code will now be assigned to this user and eBookings will be enabled, meaning they can now click on ‘New eBooking’ and make a search.

Tip: if you want to enable eBookings for all users, click the box at the top of the first user from the list of results. It will automatically select each box.

IATA enable eBookings for all users

You can see the IATA code assigned to the account by clicking on ‘New eBooking’ and scrolling to the Additional Information section at the bottom of this page.

eBookings IATA location

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