Once you're logged in to the GreenCast Connect web desktop at app.greencastconnect.com and have selected your organization, you can access and manage your organization’s settings.
The Organization Settings page displays:
Your organization name
Your organization ID
A profile photo or logo, which you can upload or edit
Accessing Organization Settings:
From your dashboard, hover over the left side of the screen to expand the navigation panel, then select Organization Settings.
This page allows you to view and modify key organization-level details.
Organization Info
In this section, you can manage the core details of your organization:
Organization Name – Click to edit the name of your organization.
Organization Type – Use the dropdown to change the type (e.g., golf, landscaping, etc.).
API Key – You can:
Regenerate the key for security
Show or copy it for use in integrations
Organization Photo – Upload or change your logo or profile image.
Data Schedule
This section allows you to configure when sensor data is delivered to GreenCast Connect.
Spiio™ Soil Sensors collect data samples every 60 minutes and deliver the collected data based on your selected delivery schedule.
To update your data schedule:
In Organization Settings, select Edit (pencil icon) next to Data Schedule.
Choose your preferred delivery option.
Select Save to apply your changes.
Adjusting your data schedule allows you to customize when sensor data is delivered to better align with your organization's reporting and operational needs.
Managing Users
In this section, you can view, add, and remove users from your organization:
A list of all current users is shown.
To add a user, click the plus sign (+) with the person icon.
Enter their name and email address.
The user will receive an email invitation to join your organization.
To remove a user, find their name and select the delete or remove icon next to it.
Need Help?
How to Access Support in GCX Desktop:
From the left-hand navigation panel, click Open Help Center.
Browse Help Center articles or click Ask a Question to start a conversation with our AI assistant or contact the support team or Search for help to view help center articles.
Help Center:
Our Help Center includes step-by-step guides, troubleshooting articles, and frequently asked questions to help you quickly resolve common issues on your own.
Help Center: https://intercom.help/greencast-connect/en
Contact Our Support Team:
If you require further assistance, our support team is available during the following hours:
Support Hours: Monday–Friday, 8:00 AM–5:00 PM PST
Live Chat:
You can chat with our support team directly from GreenCast Connect Desktop.
To start a chat:
From the left-hand navigation panel, click Open Help Center.
Click Ask a Question.
Enter your question to chat with our AI assistant or connect with our support team if additional assistance is needed.
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