1. Navigate to the threshold tab on the left sidebar of icons and select it.
2. Select the Create New button to begin creating a new threshold. If none have been created previously, a default one will be present.
3. Label the threshold something descriptive to reference when required and select the Create button.
4. To establish thresholds for Moisture, Salinity, or Temperature (yellow box), two methods are available:
a. Use the sliders to click and drag to desired values (yellow arrows).
b. Alternatively, select the pencil icon when the cursor is hovering
within the threshold regions.
c. Next, either enter the desired value manually (yellow arrow) or with
the slider (purple arrow). Once the threshold value is set, select the
Confirm button (black arrow).
5. Next, select areas by grouping them all together by designated area type (yellow box) or use the dropdown arrow (yellow arrow) and individually select areas with sensors installed (purple box).
6. Remove any areas needed by selecting the X icon within the gray circle next to the area name.
7. Select the Save button for the changes to take effect and see the customized thresholds within the platform.
Need Help?
How to Access Support in GCX Desktop:
From the left-hand navigation panel, click Open Help Center.
Browse Help Center articles or click Ask a Question to start a conversation with our AI assistant or contact the support team or Search for help to view help center articles.
Help Center:
Our Help Center includes step-by-step guides, troubleshooting articles, and frequently asked questions to help you quickly resolve common issues on your own.
Help Center: https://intercom.help/greencast-connect/en
Contact Our Support Team:
If you require further assistance, our support team is available during the following hours:
Support Hours: Monday–Friday, 8:00 AM–5:00 PM PST
Live Chat:
You can chat with our support team directly from GreenCast Connect Desktop.
To start a chat:
From the left-hand navigation panel, click Open Help Center.
Click Ask a Question.
Enter your question to chat with our AI assistant or connect with our support team if additional assistance is needed.
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