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What if my ID has expired?

Daniel Raflein avatar
Written by Daniel Raflein
Updated this week

WeMoney requires current, valid ID documents for verification. If your ID has expired, you'll need to provide an alternative valid form of identification.

Alternative options

If your primary ID has expired, you can use:
โ€‹

Australian citizens:

  • A different valid primary ID (driver's licence or passport)

  • Medicare card as secondary ID

  • Proof of address (any bill or letter with your full name and current address)

International residents or students:

  • Valid international passport or visa

  • Proof of address (any bill or letter with your full name and address)

If you're unable to provide current valid ID, please contact our support team at hello@wemoney.com.au and we'll work with you to find a solution.

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