Even if your account is temporarily restricted due to self-exclusion, your funds remain secure. This guide explains how you can withdraw your available balance during a self-exclusion period.
Withdrawing Funds During Self-Exclusion
You can still access your funds while self-excluded by following these steps:
Contact Customer Support
Reach out to the support team via Live Chat or Email.
Verify Your Identity
For security purposes, you may need to confirm your identity before the funds are released. Be prepared to provide accurate details.
Important Considerations
Restricted Deposits
While self-excluded, you are unable to make new deposits.
Account Access Remains Limited
After withdrawing your funds, your account will stay inactive until the self-exclusion period ends.
Information You’ll Need
When contacting customer support to request a withdrawal, provide the following details for verification purposes:
Name on the Account
Registered Email Address
Last Payment Method Used
Last Deposit Amount
Registered Mobile Number
By ensuring you have these details ready, the withdrawal process can be completed smoothly and without unnecessary delays.
Your financial security is a priority, and self-exclusion does not interfere with your right to access your funds. If you have any questions or need assistance, support teams are available to help.
Need Help?
Live Chat
Email: support@wheelz.com