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How Do I Upload My Proof of Payment Method?

Learn how to upload proof of your credit card, bank account, or e-wallet to complete payment verification securely and avoid delays.

Freddy avatar
Written by Freddy
Updated over a month ago

Learn how to securely verify your payment method to complete account verification and ensure safe deposits and withdrawals.


Why Is Payment Method Verification Required?

As part of our standard KYC (Know Your Customer) process, we may request proof of the payment method used on your account. This helps:

  • Confirm that the payment method belongs to you

  • Prevent fraud and misuse of third-party accounts

  • Ensure secure and compliant financial transactions

You’ll be notified when this step is required and guided through the upload process.


Accepted Documents by Payment Type

To verify your payment method, please upload one of the following based on how you deposited or withdrew funds:


Credit or Debit Cards

Upload a clear image of the front of your card:

  • Show only the first 6 and last 4 digits (e.g., 1234 56XX XXXX 1234)

  • Hide the CVV code (3-digit number on the back)

  • Card must be signed and not expired

  • If requested, also upload the back of the card (CVV hidden, signature visible)

Note: Never upload the full card number or reveal your CVV. This is for your safety.


E-Wallets (e.g. Skrill, Neteller)

Upload a screenshot of your logged-in e-wallet account showing:

  • Your full name

  • Registered email address

  • Account ID or username

Make sure all details match your casino account.


Bank Accounts

Upload one of the following:

  • A bank statement (PDF or screenshot)

  • A screenshot of your online banking account page

The document must include:

  • Your full name

  • IBAN/account number

  • Bank logo or name

All details must match the information used on your casino account.


How to Upload Your Document

  1. Log in to your account

  2. Select Payment Method

  3. Upload the relevant document following the on-screen instructions

If you don't see the upload option, please contact Support for assistance.


Tips for Faster Approval

  • Use high-resolution colour images or screenshots

  • Ensure all information is clearly visible and matches your account

  • Do not crop or blur parts of the document

  • Only upload documents belonging to you—third-party accounts will be rejected


Need Help?

Our Support Team is here 24/7 to assist:

We’ll guide you through each step to ensure a quick and secure verification process.

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