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Campaign Drafts Management

This guide walks you through how drafts work, how to manage them, and best practices for keeping your campaigns organised.

Maria Cairns avatar
Written by Maria Cairns
Updated yesterday

Campaign Drafts in Whippy allow you to start building a campaign and return to it later without sending anything prematurely. Drafts help you prepare content, refine your audience, collaborate with teammates, and ensure accuracy before scheduling or sending.

Why Drafts Matter

Drafts give you the flexibility to:

  • Build campaigns at your own pace

  • Save work-in-progress safely

  • Collaborate with teammates who may need to review or edit your draft

  • Avoid accidental sends before everything is ready

  • Maintain multiple campaign ideas simultaneously

Drafts are automatically saved as you work, and you can also manually save at any time.

Where to Find Your Draft Campaigns

  1. Navigate to Campaigns in the left sidebar.

  2. Select the Drafts tab.

Here you’ll see a list of all campaign drafts across your organisation, including SMS, Email, and WhatsApp campaign types.

Each draft entry displays:

  • Campaign name

  • Channel

  • Message preview (truncated)

  • Last edited by

  • Last edited date

  • Audience size (if already selected)

How to Edit a Draft Campaign

  1. Open the Drafts tab in Campaigns.

  2. Click the Edit Draft button next to the campaign you want to update.

  3. You will be taken back into the full campaign builder, where you can edit:

    • Basic Info

    • Audience

    • Message

    • Schedule & Settings

    • Automations

  4. Click Save to apply changes.

Drafts remain editable until you choose to send or schedule the campaign.

How Draft Saving Works

Whippy uses two types of saving:

1. Auto-Save

Your progress is automatically saved whenever you make changes in any section of the campaign builder.

2. Manual Save

Click the Save button in the top-right corner to immediately save updates, especially useful before navigating away.

A green confirmation banner (“Campaign updated”) will appear in the top-right when the save is successful.

Sending or Scheduling a Draft

Once you're ready to send:

  1. Open your draft.

  2. Review all campaign sections for accuracy.

  3. Click Send Campaign or Schedule Campaign from the top-right corner.

After sending, the campaign will move from Drafts to:

  • Scheduled, if you scheduled it, or

  • Completed, once it finishes sending.

Deleting a Draft Campaign

If you no longer need a draft:

  1. Go to Campaigns → Drafts

  2. Click the three dots (...) beside the draft

  3. Select Delete Campaign

  4. Confirm the deletion

Deleted drafts cannot be recovered.

Duplicating a Draft

To reuse a draft as the base for a new campaign:

  1. Go to Drafts

  2. Open the ... menu

  3. Select Duplicate Campaign

  4. Choose whether to duplicate:

    • Message only, or

    • Message + Audience

This creates a new draft you can edit without affecting the original.

Tips & Best Practices

  • Name drafts clearly so you can find them easily, especially if collaborating with multiple users.

  • Review your audience before sending — drafts often change over time.

  • Use duplicates if you want to experiment with variations of the same campaign.

  • Avoid leaving old drafts unused, as the list can grow quickly. Archive or delete when appropriate.

  • For seasonal or recurring campaigns, keep a well-prepared draft ready for future updates.

Troubleshooting

Issue

Possible Cause

Fix

Draft not appearing

Filters applied in Drafts tab

Clear filters or search by name

Changes not saved

Auto-save interrupted

Use manual Save and wait for confirmation banner

Can’t send draft

Missing required fields

Check audience, message content, or send-from channel

Audience shows 0

No contacts selected or removed over time

Re-select audience in Audience step

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