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How do I set up SMS notifications on Winible and troubleshoot common issues?

Updated over a week ago

How Do I Set Up SMS Notifications on Winible and Troubleshoot Common Issues?

SMS notifications are a convenient way to stay updated with the newest picks from your favorite creators on Winible. This guide details how to enable SMS notifications and troubleshoot any issues that may arise.

Overview of SMS Notifications

After successfully opting in to SMS notifications, you’ll receive a message whenever a subscribed creator posts new picks. However, notifications depend on several factors, including creator activity and your account settings.


How to Opt-In and Set Up SMS Notifications

  1. Enable SMS Notifications in Your Account Log into your Winible account. Go to your account settings and select the option to enable SMS notifications.

  2. Send the START Message To complete the setup, send a text message with the word "START" to +1 (844) 952-2326. This opts your phone number into the SMS notification system. You may not receive an immediate confirmation text after opting in, but your setup should be complete.

  3. Double-Check Account Access When accessing picks using SMS notification links, ensure you are logged in to your Winible account. Otherwise, the picks will appear locked even though notifications are active.


Troubleshooting Common Issues

Not Receiving Notifications After Opting In

  • SMS Notifications Depend on Creator Activity SMS alerts are only sent when your subscribed creator posts new picks. If there are no new picks, you will not receive a message.

  • Account Settings Verify that SMS notifications are enabled in your account settings.

  • Missed START Text If you didn’t receive the initial setup message, manually send "START" to +1 (844) 952-2326 to activate SMS notifications.

Delays in Receiving Notifications

  • SMS delivery might be delayed by the external mobile carrier. To avoid missing time-sensitive updates, it’s recommended to check picks directly in your Winible account on the creator’s page.


Understanding Notifications Timing

Notifications are tied to when a creator posts new picks. Once a post is made, you’ll receive an SMS and/or other notifications based on your preferences.


Additional Tips

  • If you’re still experiencing issues, logging out and back into your Winible account can help refresh your settings.

  • Always ensure your mobile carrier supports short-code messages to avoid disruptions in receiving SMS notifications.

  • While relying on SMS is convenient, account activity and updates are always accessible directly on the website for maximum reliability.

By following these steps and tips, you should be able to set up and manage your Winible SMS notifications hassle-free.

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