Having trouble accessing your Winible account? Whether you've forgotten your password or are facing login issues, this guide will help you quickly resolve these common problems. Follow these simple steps to regain access and get back to using your account hassle-free.
1. Click the links below if you:
2. I am not getting the change/create password instructions via SMS
To resolve, send START to +1 (844) 952-2326. You should receive an automated response.
If none, reach out to our Support Team (support@winible.com)
3. I am not receiving the validation code via SMS or Email
Check Spam/Junk Folders: If you're expecting an email, make sure to check your spam or junk folder.
Verify Contact Information: Double-check that the phone number or email address on your account is correct.
Resend the Code: Try clicking the "Resend Code" option after a few minutes.
Disable Do Not Disturb: Ensure that your phone isn't in "Do Not Disturb" mode or blocking unknown senders.
Network/Service Issues: Ensure that your phone has a stable connection or try switching to a different Wi-Fi or mobile network.
If the issue persists, reach out to our Support Team (support@winible.com)
4. I entered the incorrect mobile number when I created my account
To change your mobile number, please reach out to our Support Team (support@winible.com). You will be asked some information to verify the account.
5. I am getting "Account Does Not Exist" error when logging in
Possible reason could be the mobile number entered when you register the account is incorrect. Please reach out to our Support Team (support@winible.com) for assistance.