Updating Your Payment Method:
Log into Your WiseEye Account: Start by logging into your WiseEye account using your registered credentials. If you're not already logged in, you can login here.
Navigate to Subscriptions: Once logged in, locate the "Subscriptions" management section. This is typically found in the menu on the left.
Select "Details": Within the Subscription Manager, look for the "Details" option. Click on it to enter the subscription details section.
Locate Change Payment Method: Within subscription details you will see "Change Payment Method" towards the bottom of the page. Click it to enter into the payment information screen
Enter New Payment: Once you've entered the new information, look for a "Update Payment Method". Click to confirm and update your payment details.
Payment Method Updated: Your payment method is now successfully updated. Ensure that you receive a confirmation message or notification indicating the change. You may now delete the old payment method if you wish and/or make your new payment method the default payment method.
Troubleshooting Tips:
If you encounter any issues during the process, consider the following tips:
Check for Typos: Ensure that you've entered the new payment details correctly, avoiding typos or errors.
Card Validity: Confirm that the new card is valid and has not expired.
Contact Support: If problems persist, don't hesitate to reach out to customer support for assistance.