The ranking tab helps you to position and compare yourself to other establishments in the network.
You will find the ranking by establishment, but also by category of establishment (according to the existing categories in your company, for example: region, area, concept, etc.).
N.B. 1: If you do not see this tab, please note that it depends on your access rights on the platform. For any modification request, please contact the person in charge of the WizVille project in your company.
REMINDER: When you apply one or several filters, all your dashboard tabs are updated to match the applied filters.
1. Ranking by outlet
If you want to compare yourself with other establishments, select “Outlets”.
If you have only one outlet on your perimeter, you will find the ranking of all outlets in the network or in the category that has been set up (for example, the region).
For employees with access to several locations, the ranking is displayed on the perimeter selected in the filters.
To display the ranking on another perimeter, simply click on the “Perimeter” filter below the ranking table and select the perimeter of your choice.
The default ranking is based on the average score or the NPS score. However, you can rank establishments according to several indicators (NPS, average score, number of feedback, percentage of dissatisfaction, …).
To do this, move your mouse over the indicator that interests you.
Click on it to sort in ascending order. The chosen indicator will then be highlighted in blue so that you can simply find the ranking criterion.
2. Ranking by category
Categories are associated with your establishments (e.g.: region, concept, country...). To view the consolidated results according to these categories, simply select the type of category you want to analyse. The table will then be updated and will show you the overall data by category.
N.B. 2: You can download the ranking table in PDF or Excel format by clicking on the download button on the top right.