Use AI to respond to your customers
1) Click on the “Answer” button at the bottom of the feedback.
2) Hover the mouse over the AI icon
to generate a customized response to your customer’s comment.
3) An answer will be automatically generated in the message section. You can customize it or edit it if needed.
4) Check for any mistakes, then send your response.
Intelligent Responses are also available within your conversations.
If a customer responds to your message after leaving a review, you can rely on AI to help you draft your reply more easily.
