Overview
The body invoices you send to Work Truck Solutions give us the key details for all of your listings, helping buyers quickly assess your inventory and make informed decisions.
Whether you're emailing them to us from a desktop or mobile device, the process is quick and straightforward. Follow the steps below to prepare and email your body invoices for processing.
You can also upload invoices yourself on the listing. See How to Upload and Manage Vehicle Invoices.
How to Email a Body Invoice
Step 1: Prepare Your File
Before emailing your body invoice, ensure it meets the following specifications:
Save Each Invoice Separately: Each invoice should be saved as a separate PDF or image file (e.g., JPG, JPEG, PNG).
Methods for Acquiring Your File:
Scan the Invoice: Use a scanner to create a high-quality PDF or image file.
Take a Photo: If a scanner is unavailable, use a cell phone to take a clear picture of the invoice.
Include the VIN or Stock Number: Make sure the VIN or Stock Number is visible on the invoice. If it is not already printed on the page, write the VIN or Stock Number clearly on the invoice.
For Dealer Trades: If the vehicle was acquired through a dealer trade, be sure your dealership name is included somewhere on the invoice file.
Step 2: Email the File
Once your body invoice is ready, email it as an attachment to invoices@worktrucksolutions.com. Here are some helpful tips for sending the email:
Save the Email Address as a Contact: To save time, we recommend saving the email address invoices@worktrucksolutions.com as a contact in your email platform under a recognizable name, such as "Work Truck Solutions Invoices." This will make it easy to send invoices in the future without looking up the address each time.
Include Stock Numbers or VINs in the Email Body: Although it is not required, it’s helpful to include a list of stock numbers or VINs in the body of the email. This allows our processing team to cross-check the files that were attached, ensuring the correct files were included. It also gives us an opportunity to alert you if anything is missing or unclear.
FAQs
Processing Times
We aim to process body invoices within 24 hours of receiving them. During periods of particularly high volume, processing may take up to three business days. During this time, we will verify the details and ensure they are accurately reflected on your vehicle listings.
Conclusion
Following these steps ensures your body invoices are submitted correctly and processed efficiently, helping keep your inventory accurate and appealing to buyers. Proper submission not only enhances your commercial listings but also increases visibility and sales opportunities for your dealership.
For additional questions or assistance, you can always chat with us for a fast response. If your plan includes Customer Success Manager support, you may also reach out to your CSM directly, or visit https://www.worktrucksolutions.com/contact-us for more options.