Skip to main content
All CollectionsPartner PortalSetting Up
Creating an account on Partner Portal
Creating an account on Partner Portal

Read this article to find how how to create a Worka Partner Portal account, as well as some frequently asked questions.

Updated this week

How do I create an account on the Worka Partner Portal?

Creating an account is straightforward, follow these steps:

  1. Click the Create an account tab from the Partner Portal login page, then click Get Started.

  2. Create your login details by entering an email address and password

  3. You'll now need to verify the email sent to your inbox, if nothing comes through remember to check your junk folder.

  4. Next, enter your company details

  5. Lastly, click Create.

Now that your account is created, we recommend you set up payments, a Workplace, and a Workspace.

Can I set up accounts in multiple countries?

If you operate in multiple countries, you can create an account for each, by:

  1. From the Partner Portal home page, click the Account drop-down menu

  2. Click Add Account

  3. You'll now need to enter the company details for the new account

  4. Click Create.

You'll now be able to manage both accounts, from the same profile:

Frequently asked questions

I selected the wrong country during sign-up, what do I do?
If you've selected the wrong country as part of the sign-up process, you'll need to contact support to get this updated.

I've received an error stating my company already exists.

If you see this error, contact support who will sort it out for you.

I'm having trouble signing in.

If you're having trouble signing in, tap the Password reset button. We’ll email you instructions to verify and sign into your account.

Why do I need to provide a VAT ID?​
A VAT or Tax ID is required when setting up a Partner Account with Worka. We need this information to issue invoices to Worka clients on your behalf.
​
​Can I set up a workplace with Option to Tax?
No. A Tax ID is required to set up an account with Worka. We do not support accounts with Option to Tax, custom tax rates, or 0% tax.

What’s the difference between a legal entity and a trading name in the Worka Partner Portal?

Your trading name appears on the Worka Marketplace. Your legal entity name is your official registered business name, which we need to create invoices on your behalf and send invoices to you.

Can I add users to my account?

To add a user to help manage your account you can follow the steps below, however, make sure you select the correct account from the drop-down menu before creating your user.

  1. Click the settings cog from the Partner Portal home page, then Manage Users.

  2. Click Add New User then enter the details of the person you'd like to sign up

  3. Assign the user with a role from the list, then click Invite User.

The new user will receive an invitation email and will be asked to create their own password. Once the user logs in for the first time, they'll need to verify their email address to gain access.

Did this answer your question?