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When Adding a New Onboardee, WorkBright is Telling me "There's a Problem With Your Form"

I’m trying to add a new onboardee to my WorkBright account and when I click “Finish,” WorkBright launches me back to the beginning and says “There’s something wrong your form.” What did I do wrong?

Updated over a month ago

In order to add a new hire to your WorkBright account, you must fill in all required fields. The required fields to add a new are:

  • First Name

  • Last Name

  • Email Address

  • plus any Custom Fields your company has set as *required

If you miss a required field, WorkBright will kick you back to the beginning of the “Add New Employee” wizard and say there is a problem with your form, as seen below:

Screenshot 2024-10-28 at 8.11.16 PM.png


This can be slightly confusing because the required field you missed may not be on the first page. All you need to do, though, is click next, find the required field you missed,


And finish adding the onboardee.

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