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Getting started with Workinitiatives as an Employer

This article explains how employers can get started with Workinitiatives, complete their company profile, enable key account settings, and prepare to post job ads.

Welcome to Workinitiatives! As an employer, you have access to a wide pool of talented individuals looking for job opportunities in Australia. In this article, we will guide you through the process of registering and signing in to Workinitiatives, setting up your company profile, and posting your job ad.

Before you start

Before posting a job ad, you should spend 5 minutes to:

Requirement

Why it is needed

Create an employer account

Allows you to access the employer dashboard

Enable two-factor authentication

Helps protect your account and applicant data

Complete your company profile

Helps job seekers understand your business

Add contact and billing details

Required for account, billing, and job posting purposes

Choose your ad settings

Helps control how your job ads and company profile appear

Choose a posting option

You may need job ad credits, a package, or a subscription to publish jobs

Registering and Signing In

If you are new to Workinitiatives, the first step is to register for an account. Simply click on the Sign Up button on the top right corner of the homepage and fill in the required information. Once you have completed the registration process, you can now sign in to your account using your email and password.

Note: Due to our privacy policy, we keep applicant data private and secure. To access applicant personal information once candidates have applied to your jobs, you must enable Two-Factor Authentication (2FA) on your account and complete your company profile with all required details.


Setting up your company profile

Before posting a job ad, complete your company profile.

Your company profile helps job seekers learn more about your business, brand, workplace, and available roles.

To start:

  1. From the dashboard, select Complete company profile, or

  2. Go to Manage from the left-hand menu.

Select Company profile.

Company profile checklist

Prepare the following information before completing your profile:

Item

Recommended details

Company logo

512 × 512

Cover photo

1440 × 360

About company

A short description of your business

Contact email

Main contact email for your business

Contact number

Main contact phone number

Company URL

Your company website

Business address

Your business location details

Billing details

Billing email, billing contact number, and billing address

ABN/ACN

Your Australian Business/Company Number

Social media links

Facebook, LinkedIn, or X/Twitter links if available


Completing your basic company information

In the Basic information section, complete details such as:

  • company name

  • founded date

  • employee count

  • about company description

  • ABN or ACN, if available​

Note: The company name should match the registered name associated with the ABN or ACN on the Australian Business Register.

On the dashboard, you will navigate to Complete Company Profile.

This is where you want to upload your company logo including a high-quality image that best portrays your company as the banner.


Writing your About Company section

The About Company section helps job seekers understand who you are and why they may want to work with you.

You can use information from your company website as a starting point.

A strong company description may include:

  • what your company does

  • your industry

  • your mission or values

  • your workplace culture

  • your locations

  • why candidates should consider working with you

  • career development or benefits, if applicable

Keep the description clear, professional, and candidate-focused.


Adding contact and billing information

In the Contact information section, enter your company and billing details.

This may include:

Field

Description

Contact email

Email address shown or used for company contact purposes

Contact number

Main phone number for your business

Company URL

Your company website

Business country

Country where the business is located

State

Business state or territory

Business address

Street address and location details

Billing email

Email address used for billing

Billing contact number

Phone number used for billing

Billing address

Billing address details

Australian business number

ABN, if available

If your billing address is the same as your business address, select Same as business address if this option is available.


Company profile settings

The Settings section allows you to control how your company and job ads appear on Workinitiatives.

Available settings may include:

Setting

What it does

Display contact number over company profile

Shows your contact number on your company profile

Display contact email over company profile

Shows your contact email on your company profile

Allow over usage

Allows usage beyond your included credits or package limits, if available

Open for students located in Australia

Indicates that your roles may be open to students in Australia

Hide salary in job ad

Hides salary information from job ads where applicable

Enable enterprise job board

Gives access to your free company job board page

Job ad auto renew

Allows eligible ads to renew automatically every 30 days if credits are available

Open to international applicants

Indicates that your roles may be open to international applicants

Open for working holiday makers

Indicates that your roles may be open to working holiday makers


Enterprise Job Board

Workinitiatives includes an Enterprise Job Board, which is a free company job board page that can showcase your business to job seekers.

You can use your Enterprise Job Board to display:

  • your company branding

  • images and videos

  • job listings

  • sections for different roles or locations

  • company pages such as About Us, Contact Us, or Insights

To access this feature, turn on Enable enterprise job board in your company profile settings and select Save changes.

Once enabled, Enterprise job board will appear in the left-hand menu.

If you are interested in creating a Netflix style Job Board, with the right images and videos, you can showcase your business to job seekers! See our article here on how to set up your Enterprise Job Board.

NOTE: you will need to have this setting here enabled to start this process.


Social media links

You can add social media links to your company profile.

Available fields may include:

  • Facebook URL

  • LinkedIn URL

  • X/Twitter URL

Adding social links can help candidates learn more about your business and follow your company online.


Saving your company profile

After completing your company profile:

  1. Review all required fields.

  2. Check that your contact and billing details are correct.

  3. Confirm your preferred settings.

  4. Add social media links if available.

  5. Select Save changes.

Once saved, your company profile is ready to support job posting and applicant management.


Posting your first job ad

After your company profile is complete, you can post your first job ad.

To start:

  1. Select Post a job from the top-right corner.

  2. Complete the job information.

  3. Add the job description and candidate requirements.

  4. Review the job ad.

  5. Select your payment method or job credits if required.

  6. Publish the job.

If you need detailed instructions, refer to the article on how to post a job ad. See this helpful article for instructions on How to Post a Job Ad.


Troubleshooting

I cannot see applicant personal information

Make sure two-factor authentication is enabled and your company profile is complete.

Applicant personal information may remain restricted until these requirements are met.

I cannot change my company name

If you need to update your company name, contact customer support.

The company name should match the registered business name associated with the ABN or ACN where applicable.

My ABN or ACN is not accepted

Check that the company name entered matches the registered name associated with the ABN or ACN on the Australian Business Register. If the issue continues, contact customer support.

I cannot see Enterprise Job Board in the menu

Go to Manage > Company profile, scroll to Settings, turn on Enable enterprise job board, and select Save changes. After saving, the Enterprise Job Board menu should appear in the left-hand menu.

I cannot publish a job ad

Check that your company profile is complete and that your account has an active posting option, such as available job ad credits, a package, or a subscription.

I want my job ad to keep renewing

Enable Job ad auto renew in your company profile settings.

You will also need available job ad credits for ads to continue renewing every 30 days.


We hope this article has helped you get started with Workinitiatives as an employer. If you have any further questions or need assistance, please don't hesitate to contact our support team. Happy hiring!

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