Workinitiatives has partnered with Referoo to offer reference checks to customers. You can request reference checks at a cost of $55 per candidate.

Conducting reference checks are an important part of the hiring process as they provide valuable insights into a candidate's past performance and work ethic. With Workinitiatives, we make it easy for hiring managers to gather this information and make informed decisions about their potential hires.

From your Workinitiatives account:

This will open your list of job ads.

Find the job ad you want to review.

Select the applicant count or applicant option for that job ad.

This will open the list of applicants who have applied for the role.

Before requesting a reference check, move the suitable applicant to Shortlisted.

To do this:

The applicant will then appear in the shortlisted applicants section.

Go to the Shortlisted applicants section for the job ad.

In this section, you will see a References column.

In the References column, select Ask for Reference.

This starts the reference check request process.

When requesting a reference check, you can choose how many referees the candidate needs to provide.

You can request between:

Choosing multiple referees can help provide a broader view of the candidate’s experience and suitability.

After selecting the number of referees, submit the request.

The system will then contact the candidate and ask them to provide the required referee details.

Once the request is made, the system will automatically contact the candidate to provide details of the referee/s.

You can check the status of where the process is at, by reviewing the icon under references within the platform. This allows you to stay updated on the progress and ensure that all necessary information is gathered in a timely manner.

This status is pending the candidate to provide referee details.

Once the information has been provided for the referee/s, they will be contacted to complete a questionnaire about the candidate. This questionnaire covers various aspects of the candidate's work performance, including their strengths, weaknesses, and overall suitability for the role.

If a referee declines to provide a reference, the candidate will be contacted and asked to provide an alternative referee.

This may not appear as a separate platform status for the candidate.

Once all reference checks have been completed, you can view or download the reference report.

The report provides a summary of the completed references and can help support your hiring decision.

To access the report:

This report provides a comprehensive overview of the candidate's references, making it easier for you to make an informed hiring decision.

Reference checks are best used once you have already reviewed the applicant and are seriously considering them for the role.

For some roles, one referee may be enough. For senior, high-trust, or specialised roles, requesting more referees may provide a stronger view of the candidate.

Use the reference report together with the applicant’s resume, interview performance, qualifications, work rights, and any other hiring checks.

Reference checks depend on the candidate and referee responding. Completion times may vary.

Check that the applicant has been moved to Shortlisted.

The reference check option appears in the shortlisted applicant area.

The candidate must provide referee details before the check can continue.

You may need to follow up with the candidate if the request remains pending.

The reference check cannot be completed until the required referee responses are received.

If there is a delay, the candidate may need to follow up with their referee.

If a referee declines, the candidate will be asked to provide an alternative referee.

Check whether all requested references have been completed.

The report will only be available once the required reference checks are finished.

Contact Workinitiatives support through the chatbot if you need help with the reference check process.

Need Assistance? Please do not hesitate to contact our support team via chatbot (bottom right corner) within the platform or email support@workinitiatives.com.au with any questions.