To set up a Helthjem account on yayloh for return shipping label generation, we need your credentials. yayloh entirely depends on your account setup. However, if you have an independent webshipper (Read more), SendCloud or Unifaun (Read more) we can use them for label generation.
To set up a Helthjem Account
You can acquire these credentials by contacting your Helthjem point of contact and share them to support@yayloh.com
Shop ID
Preferred service (check available services below)
Example test return shipping label
Carrier rules
Countries where we enable shipping label generation.
Countries where we block shipping label generation.
Note: Check the countries listed in your Helthjem contract. yayloh will be able to generate shipping labels only for those countries
Available Helthjem Services Table
Note: Helthjem automatically manages service fallback based on the return address. Selecting a primary service allows Helthjem to route via a backup method if the primary service is unavailable for a specific location. View Helthjem Delivery Methods for details.
Add this table directly under the credentials request section so merchants can select their desired primary service code.
Service ID | Delivery / Pickup Method | Primary Service | Backup / Fallback Service |
17 | Return from Home / Mailbox | Helthjem Courier Pickup | PostNord Service Point Drop-off |
21 | Return via Drop-off | PostNord Service Point | None (Direct Drop-off) |
23 | Standard Home Return | Helthjem Night Network | PostNord Service Point Drop-off |
33 | Express Home Return | Helthjem Early Bird Courier | PostNord Service Point Drop-off |
63 | Service Point Return | PostNord / Helthjem Parcel Shop | Secondary Parcel Shop Network |
121 | Express Home Delivery / Return | Helthjem Direct Courier | PostNord Parcel Shop |
122 | Standard Doorstep Return | Helthjem Mailbox & Doormat | PostNord Service Point |