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Setting up your Instabox (Instabee) account

Instabox account set up and required credentials for automated returns.

Written by Vineeta Pendse

yayloh now integrates with the new Instabee API (the parent company of Instabox and Budbee) to streamline your return process. This integration allows customers to generate return labels and drop off packages at Instabox lockers.

Service Scope: This integration currently supports Instabox and Budbee Box drop-offs only. Home pick-up services are not included at this time. This is a paid add-on service; please contact your account manager for pricing details.

To set up your Instabee integration in yayloh, please send the following information to support@yayloh.com:

  • API Key

  • Carrier Rules (Countries)

  • Example return label


Carrier specifications:

API Credentials

We require access to Instabee’s new API to generate return shipments.

  • API Key: Your unique identifier for the Instabee platform.

  • Where to find it: If you do not have access to these credentials, please contact your Instabee representative directly to request them.

Carrier Rules

Please specify the geographic scope for this service:

  • Enabled Countries: List the specific countries where you want to enable Instabox return label generation (e.g., Sweden, Norway, Denmark).

  • Note: yayloh can only generate labels for countries already active and configured within your Instabee account.

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