The history of transactions shows the past updates regarding the refund process. Such as the customer support agent responsible for the order, the date when the refund was processed, the amount, store credit value, other products processed, etc. It also shows more information about the refund amount.
One can access the history of transactions through the order page once the order is processed.
To access the order page, simply search for the order number in the top screen or status tabs.
Click on the order number to open the order page.
On your order page, under ‘customer’, there's a button labeled "History of transactions”.
You can simply click this button to access the history of transactions.
