This feature allows you to see your customers' reviews and ratings of their return experience. It helps you get qualitative feedback on the overall return process and give a chance to improve the quality of product.

To see review from your customers

Open yayloh dashboard, find Review on the home page and click on the total review.
See the rating for your brand and comment on the review page.
See the historical reviews by changing the time period.
Select the checkbox of the ratings to explore more.