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Sitoo integration

Integrating yayloh with Sitoo to manage online returns in-store

Vineeta Pendse avatar
Written by Vineeta Pendse
Updated over 4 months ago

Integrate yayloh with Sitoo to streamline and automate local and international return management within a unified system.

Note: For configuration assistance, contact support@yayloh.com.

Advantages of Integrating yayloh with Sitoo

  1. Streamlined Operations: Manage local online returns efficiently within a single system, eliminating the need for staff to switch between platforms.

  2. Custom Routing: Automatically direct returns to specific locations based on custom routing rules, optimizing return handling for different regions.

  3. Efficient International Management: Simplify international return processes, including shipping and customs, with tailored routing such as US returns to NY Store, Swiss returns to Zurich Store, while EU returns to France warehouse/3PL.


How the integration works?

  1. Customer registers the return online.

  2. Receives a return label addressed to the designated store.

  3. yayloh generates a return order in Sitoo.

  4. Store staff receives and inspects the return package.

  5. Accepts the return against the return order in Sitoo.

  6. Return status is updated in yayloh as 'inspected ok'.

  7. Automation flows are triggered if configured; otherwise, manually process returns and exchanges as needed.


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