Security & Disputes
Fraud, card locking, unrecognized charges, and dispute resolution
8 articles
- How can I get an identity theft form?
- How long does a dispute investigation take?
- What do I do if I don't recognize a charge on my account or if the charge is incorrect?
- How do I lock my card to prevent it from being used? And how do I unlock it again?
- How do I report a lost/stolen or damaged card?
- What do I do if I suspect fraud on my account?
- How do I replace my virtual card (if it has been compromised online)?
- Why has my card/account been suspended?