Skip to main content
All CollectionsSupporting your Employees
How do I refund an employee that has an over-deduction?
How do I refund an employee that has an over-deduction?

Over-deduction, I owe an employee, etc.

Updated over a month ago

There could be several reasons that a duplicate deduction occurs, including if multiple checks were issued on the same payday, such as a bonus check.

In these cases, the ZayZoon account will detect the overpayment and issue a credit on the account. Credits are reviewed by ZayZoon's Finance Team and approved once funds are confirmed. The employee will receive a notification once the credit is ready to be claimed. Typically, there is no action required by the employee.

Did this answer your question?