If your payout status reflects as Dispersal Failed, that means the transaction was unsuccessful and the funds could not be deposited to the desired Wallet.

If your dispersal fails, your payout will cancel automatically, the funds will be returned to your ZayZoon Wages Available balance and you'll be able to try again. If there is a problem with the dispersal Wallet you're using, the Wallet might be disabled at the time your dispersal fails. Common issues may be that your card is locked or expired.

You may also need to contact your card issuer or bank for more information.

If you have any questions, please reach out to our Customer Success Team by Live Chat or Email.

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