ID verification usually takes a few hours during operating hours, but will take longer if your submitted documents are unacceptable.
To ensure your ID can be verified the first time, make sure that you are submitting acceptable documents: United States and Canada.
Before you take your photo, make sure:
Your first and last name are clearly visible
Your date of birth and expiry date are clearly visible
Document borders are all in frame
No glare from camera flash or lighting
Image is upright, not rotated
Note that repeatedly submitting unacceptable documents or photos can delay ID verification. The security of your account and money is a top priority at ZayZoon.