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When will my ID be verified?
When will my ID be verified?

How long does it usually take for ID verification?

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Written by Simon Millichip
Updated this week

ID verification usually takes a few hours during operating hours, but will take longer if your submitted documents are unacceptable.

To ensure your ID can be verified the first time, make sure that you are submitting acceptable documents: United States and Canada.

Before you take your photo, make sure:

  • Your first and last name are clearly visible

  • Your date of birth and expiry date are clearly visible

  • Document borders are all in frame

  • No glare from camera flash or lighting

  • Image is upright, not rotated

Note that repeatedly submitting unacceptable documents or photos can delay ID verification. The security of your account and money is a top priority at ZayZoon.

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