Why is My Account Overdue?
When your payroll provider is unable to secure a scheduled deduction/repayment for the balance due, your account becomes Overdue and the system will not allow you to request further payouts. Our system will automatically send a request to have the balance deducted from your next paycheck. If you require immediate access to your earned wages, you may have the option of making a manual repayment to clear the overdue balance.
You can reach out to our Customer Success Team by Live Chat or Email for assistance.
Will I be charged interest?
No. We do not charge interest. ZayZoon is committed to helping employees access their wages, when they need it. We want to help our customers break free from predatory, high interest lending products like payday loans, overdraft fees and high interest credit cards.