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How do I take a payout?

How to request a payout on the mobile app and desktop site

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Written by Simon Millichip

After you have completed signing up for ZayZoon, you can request a payout through your Payouts tab (on the mobile app) or your Dashboard (desktop).

You can watch this short video on how to take a payout or follow the instructions below for taking a payout on the mobile app and desktop site.

Mobile App

To request a payout on the mobile app:

  1. Select the Payouts tab and enter or select your desired amount between the minimum ($20) and the maximum amount shown.
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  2. Add a wallet or select a wallet you'd like to use to receive funds.


    ​Note: you can also change the amount of your payout at this step by clicking the Change Amount button.
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  3. Review the payout request and click the checkbox to accept the terms and select Transfer Now.

Desktop

To request a payout on the desktop site:

  1. Select the Dashboard tab.

  2. Enter or select an amount between the minimum ($20) and the maximum amount available.
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  3. Add a wallet or select a wallet you'd like to use to receive funds.


    ​Note: you can also change the amount of your payout at this step by clicking the Change Amount button.
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  4. Review the payout request and click the checkbox to accept the terms and select Transfer Now.

Unable to take a payout?

We know how important it is to access funds when you need it. Some common reasons you may not be able to currently take a payout:

  • We're missing information (earnings, attendances) from your payroll provider to provide an available balance. This usually resolves within a few days.

  • We need sufficient confirmation of your employment to approve your advance (Proof of Work documents)

  • Your account may be disabled - check out this article for more information.

Check out this article for answers to frequently asked questions on why payouts might not be available.

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