ZayZoon calculations help protect your financial health by offering a portion of your earnings while offering financial flexibility.
As ZayZoon uses historical payroll data, a $0 or negative balance can be due to a lack of payroll data, a balance owing, or having used the maximum amount available.
To protect the security of your earnings, please note that our team is not able to manually increase your Available Balance.
You just started a new job
ZayZoon uses your past earnings to calculate your available balance.
If you recently started a job with a new employer, you may not be able to access a payout until you've received your first paycheck.
You can check back after your first paycheck or refer a coworker to receive a credit!
You took time off for leave/vacation and missed a paycheck
Your account needs to maintain regular earnings to be able to offer Earned Wage Access. Irregular earnings are not included in your available balance.
You can wait until your next paycheck to access more money or refer a coworker to receive a credit!
You have a balance owing from the last pay cycle
If the available balance is a negative amount, there is likely a balance owing from the previous pay period that is greater than the wages currently available to you. You can check the total owing repayments in your Activity page.
You can wait for your available balance to increase over the next few days or refer a coworker to receive a credit!
You've reached your Maximum available balance Limit
You've reached all the earnings currently available to you! Not to worry, your available balance will continue to increase daily/after each shift, so check back in a few days.
Once your available balance is greater than $20, you'll be able to take a new payout.