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Deleting your ZayZoon account
Deleting your ZayZoon account

How do I delete my account?

Jolene avatar
Written by Jolene
Updated this week

We're sorry to see you go! Before you go, try checking out some of the other benefits we provide at ZayZoon, such as:

I want to delete my account

If you are having technical issues, please contact ZayZoon support via chat for troubleshooting, as account deletion is permanent.

To delete your account, contact a ZayZoon live agent through chat or an email to support@zayzoon.com.

To assist in processing your request, please provide your reason for deleting the account.

What if I still have a remaining balance?

Repayments for remaining balances on deleted accounts must be done manually.

If there is a balance owing on your account, your account cannot be deleted, only disabled.

If you intend on re-enabling your disabled account, the balance will automatically be deducted from your next paycheck once your account has been re-enabled.

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