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FAQ's Customers Under 18 Years of Age
FAQ's Customers Under 18 Years of Age

This article explains the ZayZoon experience for customers aged 16 and 17.

Jolene avatar
Written by Jolene
Updated over a week ago

ZayZoon is available to customers under the age of 18!

This article will answer frequently asked questions about ZayZoon accounts for customers under the age of 18.


I am under 18, can I still use ZayZoon?

Yes! Customers that are 16 and 17 years of age can use ZayZoon.

Why is it saying I have already accessed a payout when I have Wages Available on my account?

Customers aged 16 and 17 can take one payout per pay period. The app messaging will indicate that a payout has already been taken this pay period.

How much can I access?

Customers under the age of 18 will be able to access one payout per pay period, up to the maximum of $200.

Will my account automatically update on my birthday?

Yes! The app uses your date of birth to determine your ZayZoon eligibility. When you turn 16 you will be eligible, and when you turn 18, your account will update to a regular ZayZoon account.

Which disbursal wallets are available to me?

Instant bank deposit (debit card) and Next Business Day Bank Deposit disbursal wallets are available to customers under to age of 18. The ZayZoon Visa Prepaid card, Instant Gift Card, Gas Card, and Venmo are not available under 18 years of age.

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