Depending on your account settings, you'll have the option of making a manual repayment of the overdue payouts so you can start taking payouts again.

Note: If you are paid on a weekly pay cycle, you will not be able to make any manual repayments to an overdue balance.

Wait for your next pay date (when the automatic repayment will be processed) to see if you can access a new payout.

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You'll be able to make a manual repayment of your overdue account/payout either on pay day or on the day after pay day, once we've confirmed the repayment was not deducted in full.

To make a manual repayment of your overdue balance and access new payouts:
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1. Sign into the ZayZoon app

2. Go to the Activity page (or scroll down and click View All)

3. Select the payout with the overdue badge

4. Click "Repay"​

If you do not see the red "Overdue" button, try refreshing your app.

If it is 24 hours past your pay date, please reach out to ZayZoon Support for further assistance.

Once the overdue amount has been repaid, you can start requesting payouts again immediately (if you have Wages Available).