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Meeting Notes

Never lose track of important conversation details again. Meeting Notes in Zeeg help you document every interaction and keep all information organized in one central location.

Written by Fernando Figueiredo
Updated over 5 months ago

Meeting Notes allow you to capture and store important information directly within your scheduled events. With full CRM integration, your notes automatically sync across appointments, contacts, and company records - ensuring you always have the complete context at your fingertips.

Meeting Notes are available to all Zeeg users across all plans.

Key Features

  • Create notes anywhere: Add notes directly in the Event Details area of any appointment

  • Flexible timing: Add notes before, during, or after your meetings

  • Automatic CRM sync: Notes created for an appointment automatically appear on the related contact and company records

  • Centralized view: All notes appear in one location - no matter where you created them

  • Complete history: Access your entire meeting documentation anytime

  • Better follow-up: Track discussion points, action items, and next steps

How Meeting Notes Work

Meeting Notes are fully integrated into your CRM, which means:

  1. Notes on appointments automatically appear on the related contact

  2. Notes on contacts are visible when viewing their appointments

  3. Notes on company records show all relevant interactions

  4. Everything stays connected - you never need to duplicate information

This integration means you no longer need to jump between different pages or maintain notes in multiple places. All information about a contact is immediately available, from the first call to the last meeting.


How to Use Meeting Notes

Adding notes to an appointment

  1. Navigate to your Dashboard and open any scheduled appointment

  2. Locate the Notes section directly below the appointment information

  3. Click to add your notes

  4. Save your notes - they'll be permanently linked to that appointment and automatically appear on the related contact

Adding notes to a contact or company

  1. Open a contact or company record in your CRM

  2. Find the Notes section

  3. Add your notes

  4. These notes will be visible across all related appointments and records

Your notes remain accessible for future reference and can be edited anytime.

Common Use Cases

  • Document key decisions from client calls and have them visible on the client's record

  • Track action items and assign responsibilities that carry across all interactions

  • Record important details that team members can reference in future meetings

  • Maintain continuity across multiple meetings with the same contact or company

  • Onboard team members quickly by giving them access to full conversation history

  • Prepare for meetings by reviewing notes from previous interactions

Benefits of CRM-Integrated Notes

Before CRM Notes: You had to remember where you wrote notes, switch between different pages, and risk losing important information.
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With CRM Notes: Everything is connected. Add a note once, and it appears everywhere it's relevant. Your entire team has access to the same information, ensuring consistent and informed communication with every contact.

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