Previously, each Round-Robin appointment was limited to a single participant. With Capacity Management, you can now set a maximum number of participants for each Round-Robin time slot, allowing multiple people to book the same appointment.
Capacity Management for Round-Robin appointments is exclusively available in Business and Enterprise plans.
Key Features
Set participant limits: Define how many people can join each Round-Robin appointment
Group appointments: Host multiple participants in one session instead of individual meetings
Automatic distribution: Bookings are automatically assigned to available team members
Real-time availability: See how many spots remain as participants book
Smart booking: Once capacity is reached, the time slot is no longer available
How It Works
You create a Round-Robin scheduling page and set a maximum capacity (e.g., 10 participants)
Participants book the time slot through your scheduling link
Zeeg tracks how many spots are filled in real-time
The appointment is automatically assigned to an available team member based on your Round-Robin distribution settings
When the maximum capacity is reached, that time slot becomes unavailable for new bookings
Your team always knows how many participants to expect
How to Set Up Capacity Management
Before you begin
Ensure the following:
You have a Business or Enterprise subscription of Zeeg
You have already created a Round-Robin scheduling page
Configuring participant capacity
From your Dashboard, find the Round-Robin scheduling page you want to edit
Click on the three dots and select Edit
Navigate to Advanced scheduling settings
Look for the Participant Capacity option
Enter the maximum number of participants allowed per appointment
Click Save to apply your changes
Once configured, your Round-Robin appointments will accept bookings up to the specified capacity limit.
Common Use Cases
Training sessions: Host weekly team training with up to 15 participants
Group consultations: Offer group Q&A sessions or office hours
Workshops: Manage workshop registrations with limited seats
Product demos: Conduct group demonstrations for multiple prospects
Webinars: Schedule live webinars with controlled attendance
Onboarding sessions: Run group onboarding for new clients or employees
Class bookings: Manage fitness classes, cooking classes, or educational sessions
Why This Matters
Before Capacity Management: To host 10 people for a training session, you needed to either:
Create 10 separate one-on-one appointments (time-consuming and inefficient)
Use a different booking system outside of Zeeg
With Capacity Management: Create one Round-Robin appointment, set the capacity to 10, and let participants book until it's full. Your team is automatically assigned based on availability, and everyone saves time.
