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Stores: Frequently Asked Questions
Stores: Frequently Asked Questions
For stores looking for information on how Zen Locum works and how to interact with the platform.
18 articles in this collection
Written by
Michael Jansen
and
Lydia O'Callaghan
How can I check if my shift is filled?
The quickest way to find out about your shifts
Written by
Michael Jansen
Updated over a week ago
I have a lot of shifts I need cover for, I want the same locum for all of them
Consistency is key - save money, time, and stress
Written by
Michael Jansen
Updated over a week ago
I need the rest of my team to have access to the platform
Keep your whole team informed!
Written by
Michael Jansen
Updated over a week ago
How to add a store to the platform
Adding stores to your profile? If you manage multiple stores here we explain how to add more stores to the platform.
Written by
Michael Jansen
Updated over a week ago
Will I get a fully-qualified locum?
You care about quality. So do we.
Written by
Michael Jansen
Updated over a week ago
How can I leave feedback on a locum?
We'd love to hear how your locum did!
Written by
Michael Jansen
Updated over a week ago
How do I manage my invoices on the platform?
The most efficient way to manage your locum payments
Written by
Michael Jansen
Updated over a week ago
When will I know my shift is filled?
When it's filled you'll be the first to know - here's how
Written by
Michael Jansen
Updated over a week ago
My shift isn’t filled yet, what can I do?
We are working on it, but here's something that might help
Written by
Michael Jansen
Updated over a week ago
How do I cancel/change a booking?
Sometimes you need to make changes... Here's how
Written by
Michael Jansen
Updated over a week ago
What rates should I be putting up?
Rates vary, so getting it right is very important
Written by
Michael Jansen
Updated over a week ago
I’ve created a booking… What do I do now?
The quickest way to get a locum booked
Written by
Michael Jansen
Updated over a week ago
Help! I need a locum
How to get set up
Written by
Michael Jansen
Updated over a week ago
What is Zen Locum's store cancellation policy?
Zen locum's cancellation policy for pharmacies and opticians
Written by
Lydia O'Callaghan
Updated over a week ago
What if I have already found a locum and then a locum books with Zen Locum as well?
If you find locum cover elsewhere, be sure to update your open shifts on the platform
Written by
Lydia O'Callaghan
Updated over a week ago
What would be classed as a store cancellation?
Are you wanting to cancel a shift with a locum booked in?
Written by
Lydia O'Callaghan
Updated over a week ago
How do I cancel a shift with a locum booked in?
I have a locum booked and I want to cancel them
Written by
Lydia O'Callaghan
Updated over a week ago
What if I need to cancel multiple booked shifts?
If you have multiple shifts with a locum booked in and need to cancel?
Written by
Lydia O'Callaghan
Updated over a week ago