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Stores: Frequently Asked Questions
For stores looking for information on how Zen Locum works and how to interact with the platform.
How can I check if my shift is filled?
I have a lot of shifts I need cover for, I want the same locum for all of them
I need the rest of my team to have access to the platform
How to add a store to the platform
Will I get a fully-qualified locum?
How can I leave feedback on a locum?
How do I manage my invoices on the platform?
When will I know my shift is filled?
My shift isn’t filled yet, what can I do?
How do I cancel/change a booking?
What rates should I be putting up?
I’ve created a booking… What do I do now?
Help! I need a locum
What is Zen Locum's store cancellation policy?
What if I have already found a locum and then a locum books with Zen Locum as well?
What would be classed as a store cancellation?
How do I cancel a shift with a locum booked in?
What if I need to cancel multiple booked shifts?