When logging a new Incident, you can choose the correct Incident Type on the same page where you've selected the Room where the Incident happened. After that you'll be taken to the screen where you can enter the details of the Incident.
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'Eliminated' Hazards will be hidden on the Mobile App; As these Hazards no longer exist, we don't list them on the App anymore. Best practice is to create a new Hazard if the Hazard has returned, or alternatively the 'Status' can be changed via the Web Portal.
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When logging a new Incident, you need to choose the correct Incident Type first before you see the available fields.
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Hazard Custom Labels; We have added an option to change the labels (via 'Settings > Customise Labels') for the following Hazard related Fields:
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Hazard Incident table; The table that shows any Incidents that have been causedby the Hazard has been updated and now has the same layout (columns) as the Incident Register.
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Hazard Ticket table; The table that shows any Tickets linked to a Hazard has been updated and now has the same layout (columns) as the Ticket Register.
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Incident Ticket table; this has been updated to be exactly the same as the Hazard Ticket table.
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Incident Email Notification; You can now add the 'Centre' and 'Room' email address to be the recipient of the initial Incident Email Notification recipients. These email addresses can be found or updated in the Centre / Room details.
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Completed Survey recipients; There are now more options available where you'd want the responses to be sent to"
- Email completed Surveys to Centre (or Room, depending on Survey settings); the system will automatically send it to the email address stored in the Centre details, so if you've selected multiple Centres in your Survey the User can choose from, the system will send all completed Surveys for 'Centre A' to the email address stored in the 'Centre A' details.
- Email completed Surveys to; in this dropdown you can choose from the list of Group Contacts, Users and People.
- Extra Emails; these are additional email addresses not used for Users in 1Place.
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System Emails for Incidents and Tickets; Both email templates have been updated to now show both the Franchisee (EG 'Centre') and Site (EG 'Room') names as per the example below. This makes it easier to identify which actual location the email relates to.
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Removing 'People' filters from Reporting Dashboard + Email Report Widgets; These filters hadn't been used by our clients, but they were slowing the loading time down significantly hence the decision was made to remove these.

Loading of 'People' data; instead of always loading all 'People' the User has access to, we're now only loading the initial 100 records, until the User starts applying the filter and then we'll load the matching records. This change affects various pages on both the Web Portal and the Mobile App.