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Customize Your Gift Campaign

A complete guide to customizing your campaign's visual identity and messaging, utilizing AI tools, custom branding, and personalized content.

Updated over a week ago

1. Customizing the Recipient Experience

You can personalize every stage of the gifting journeyโ€”from the initial email to the digital "unboxing" momentโ€”via the Personalize tab in your campaign setup.

The Notification Email ๐Ÿ“ง

This is the first thing recipients see.

  • Header: Upload your company logo.

  • Text: Customize the subject line, salutation, and body message.

  • Footer: Add a custom image or animated GIF.

The Digital Unwrapping ๐ŸŽ

This is the animation that plays when a recipient clicks "Get My Gift."

  • Themes: Select from a catalog of occasions (e.g., Birthday, Appreciation, Holidays).

  • Brand Colors (Elevated & Enterprise Only): You can replace standard theme colors with your brand's specific HEX Codes (e.g., #FF5733) to ensure the unboxing experience matches your corporate identity.

The Greeting Card ๐Ÿ’Œ

Displayed immediately after the gift is revealed.

  • Visuals: Add a cover banner and your logo.

  • Media: Embed a personal image or upload a Video Message (.mov or .mp4) for a human touch.


2. Advanced Tools & Content Generation

Snappy's AI Gifting Assistant

Don't want to start from scratch? Use the AI Assistant on your dashboard homepage to build a full campaign in seconds.

  1. Prompt: Describe your need (e.g., "Holiday gift for remote employees, $50 budget").

  2. Generate: The AI creates a custom collection, writes the email/greeting, and selects a reveal theme.

  3. Refine: You can chat with the AI to adjust specific elements (e.g., "Make the message funnier").

    • Note: Essential plans are limited to 20 AI credits per week.

Merge Tags

Personalize bulk campaigns automatically by using Merge Tags in your text fields. Type @ to see available options.

  • @firstname โ†’ "Sarah"

  • @companyname โ†’ "Acme Corp"

  • @years โ†’ "5" (Great for anniversaries)


3. Curating Custom Collections (BYOC)

Elevated and Enterprise users can build 100% custom collections rather than using pre-set lists.

  1. Create: Go to the Collections tab and click "Create Collection."

  2. Define: Set a name, budget range, and region.

  3. Curate: Browse the catalog and click to add items (Recommended: 10-15 items for variety; Max: 80).

  4. Mix & Match: You can combine branded company swag with standard marketplace items in a single collection.


4. Communication Templates

Struggling with what to say? Here are a few templates for common occasions:

๐ŸŒŸ Employee Appreciation

Subject: You are appreciated!

Body: Thank you for all of your incredible contributions! You get things done, and you make it fun. Please click below to reveal and claim your gift from [Company Name].

๐ŸŽ‚ Birthday

Subject: Happy Birthday, @FirstName!

Body: Itโ€™s your special day! Wishing you a year filled with joy and success. Please enjoy a gift from [Company Name] as part of your celebration!

๐Ÿ‘‹ New Hire Welcome

Subject: Welcome to the team, @FirstName!

Body: We are thrilled to have you here! As a token of our excitement and to help you get started, please enjoy a Welcome Gift. We can't wait to see what you achieve.


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