By default, all campaign admins are automatically opted in to receive real-time email notifications whenever a recipient claims a gift and submits a thank-you note.
These notifications help you:
Track Real-Time Engagement: See immediate recipient reactions as gifts are claimed.
Measure Impact: Understand how specific campaigns resonate with your team or clients.
Strengthen Connections: Easily follow up with recipients to keep positive conversations going.
Managing Email Preferences
You can adjust your notification settings at any time if you prefer to reduce inbox volume:
Click Settings ⚙️ → Account → Notifications
Add a new user, or yourself, to receive notifications.
To remove a user from receiving Thank You Note notifications, click on the trash 🗑️ icon.
Viewing Thank-You Notes in the Dashboard
Even if you turn off email notifications, you can review all recipient messages directly in your dashboard:
Gratitude Wall: Go to Track → Gratitude Wall for a real-time visual feed of all incoming thank-you notes across your organization.
Campaign Reports: Go to Campaigns → Sent, click the three dots next to the campaign you'd like to review → View Report.