Pro Tip - Use the menu on the right to jump to a specific section.
Managing Your Catalog
You can control exactly what products appear on your storefront and how they are arranged. To make changes, navigate to the Customize tab in your Store Dashboard.
Adding New Items:
Click Add From Catalog.
Browse the available items, select the ones you want, and click Add!
Note: New items start in "Draft" status so they are hidden from recipients. To make them visible on the storefront, change their status to "Active."
Hiding or Unhiding Items:
To hide an item: Click the Hide icon next to the active product. It will disappear from the storefront and move to the "Hidden products" section.
To unhide an item: Scroll to your "Hidden products" section and click the Unhide icon next to the product.
Rearranging the Storefront:
To change the order in which items appear to your employees, hover over the item, click the Drag me area, and drop it in its new location. The changes will reflect on the live store immediately.
Curious about how logos are printed on these items? Each product includes a label describing the exact printing technique used, so you know exactly what to expect!
Checkout Settings: Credit Card Top-Ups
If you are running a point-based store, you can enable "Credit Card Top-Ups." This feature allows users to pay for orders using their personal credit cards if their order total exceeds their current point balance. (Note: This is usually toggled ON by default).
How to enable or disable Top-Ups:
Navigate to the Customize tab in your Store Dashboard.
Click on Advanced settings.
Toggle the Purchase with personal CC option on or off.
Click Save to store.
Checkout Settings: Guest Checkout
Guest Checkout allows anyone with the link to browse and purchase items directly from your store using their own payment method, completely bypassing the need for an account.
🚨 Important Considerations Before Enabling:
No User Management: Enabling this completely disables the ability to manage users, allocate points, or use reward programs.
Permanent Setting: Guest checkout is a permanent store configuration. Once activated, you cannot revert it back to a point-based or gift-based store.
How to enable Guest Checkout:
Navigate to the Customize tab in your Store Dashboard.
Click on Advanced settings.
Select Allow guest checkout.
Click Save to store.
Granting Store Access to Other Admins
If you need other members of your team to help you manage products, points, or settings, you must grant them Admin access.
Access to the Store Dashboard is tied directly to your main Snappy Dashboard permissions. To give someone access to the Swag Store, a Company Owner or Manager must first invite them to the main Snappy Dashboard. Once they are a designated "Admin" in Snappy, they can click the "Snappy Stores" button in the top right corner of their dashboard to access the storefront settings.