When is storage paid?
• Carriers only receive storage payment if the container is loaded onto the chassis/container and OLAM approves the payment. 🏗️✅
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Exceptions to Storage Fees
• Memphis: No storage fees apply because chassis/containers can be dropped at AC Desoto. 🚗❌
• Early Loading: If a carrier loads a container before the Road & Terminal Load (RTL) / Estimated Receiving Date (ERD) without approval from OLAM or Candlestick Industries, storage fees will not be paid. 🚫📦
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Factors Affecting Storage Fee Payment
• If the warehouse delays loading, the carrier may still receive storage fees. 🏢⏳
• If the carrier had enough time to check in but waited until the last day, payment may be denied. 📅❌
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Storage Fee Rate
• $50 per day. 💰

Why Were Storage Fees Removed?
• Fees did not meet OLAM’s requirements. 🚫
• Insufficient documentation was provided. 📝❌
• The load was paid without storage fees due to missing proof. ❌💵

How to Dispute or Provide Proof for Storage Fees
• Contact the billing team through:
🗨️ The chat feature on web.5f.app (bottom right corner).
📱 The support tab in the mobile app.