If you’re experiencing the "HDCP Error" on your Roku device or a white screen with your Fire Stick, this guide will help you update your CPHM-1 TV Adapter to resolve the issue. You can also follow these steps if your Fire Stick gets stuck on the Fire TV logo and keeps restarting.
Steps to Fix the Error:
Connect the TV Adapter to a stable power source:
Use a wall-mounted USB charger to avoid interruptions during the update.Connect to the adapter from your iPhone:
Go to your Wi-Fi settings and find the network AutoSky-XXXX (where "XXXX" matches your device).
Enter the password: 88888888 (eight times the number 8).
Keep your mobile data turned on throughout the process.
Access the configuration menu:
Open your iPhone’s browser and type 192.168.2.1 into the address bar.
This will open the configuration menu for the TV Adapter.
Perform the firmware update:
Scroll down to the Online Update section.
Tap the Update button and wait for the download and installation to complete.
Important: Do not disconnect the adapter from the power source until the update is fully completed. Doing so may damage the device.
Check the adapter’s status:
Once the update is done, the adapter’s LED indicator should turn white.
Unplug the device and reconnect it in your vehicle.
Connect and enjoy:
Plug in your Roku or Fire Stick and start enjoying all the entertainment options available.
Need More Help?
If the issue persists or you need additional assistance, please contact our support team via customer support chat or email. We’re here to help!
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