Support Policies
Policies for receiving support from Apricot
11 articles
What is the Resource Center?Check out all of the helpful resources you can access from our central resource center hub!
Apricot Support | Who should I contact?
Apricot Support | Contacting Apricot Support
Apricot Support | Best practices for contacting supportWe will guide you through the "Best Practices" of contacting Apricot Support.
Apricot Support | Scheduled Maintenance
Apricot Support | Critical Cases and After-Hours SupportHow to contact us when an emergency happens outside of our support hours.
Apricot Support | Defect Severity Levels
Apricot Support | Apricot Chat
Apricot Support | Customer Portal
Apricot Ideas PortalLet the Product and Development Teams know what features you would like to see in Apricot.
Setting Up a Support CallHow to schedule a support call (prescheduled consultation) using your Support Package.