Questions about our Qualifications and Awards

Frequently asked questions

24 articles in this collection
Written by James and RLSS UK (IQL)

How to complete updates and opportunities

Guidance on how to complete updates and opportunities using your RLSS UK Account (powered by tahdah).

Written by RLSS UK (IQL)
Updated yesterday

How to view available updates and opportunities

Guidance on how to view updates and opportunities through your RLSS UK Account (powered by tahdah)

Written by RLSS UK (IQL)
Updated yesterday

How to access resources for Training and Assessments

A how-to guide on accessing training and assessment resources through your RLSS UK Account (powered by tahdah)

Written by RLSS UK (IQL)
Updated yesterday

National Pool Lifeguard Qualification (NPLQ)

If an NPLQ candidate fails their assessment, how many times can they retake the assessment?

Written by James
Updated yesterday

How many staff members can attend an ongoing lifeguard training session with one trainer?

Written by James
Updated yesterday

If all candidates are unsuccessful for an NPLQ assessment what should the assessor do?

Written by James
Updated yesterday

How many times can I use the same assessor at the same venue?

Written by James
Updated yesterday

How many candidates can be assessed per assessor?

Written by James
Updated yesterday

How many candidates can be trained per course?

Written by James
Updated yesterday

Will the multiple-choice question papers be available in different languages?

Written by James
Updated yesterday

Do all of the candidates on a course have to sit the same multiple-choice paper?

Written by James
Updated yesterday

Should renewal candidates have access to a current NPLQ manual? Do they need to buy one?

Written by James
Updated yesterday

Do I need to photo copy candidate’s proof of identification?

Written by James
Updated yesterday

Which direction should the casualties be facing during the timed swims?

Written by James
Updated yesterday

What would prohibit a rescue board or PXB from being used?

Written by James
Updated yesterday

Is there a required stroke for timed swim when the candidate is approaching the casualty?

Written by James
Updated yesterday

Can a candidate dive in for timed swims?

Written by James
Updated yesterday

Can a Generation 9 Assessor work at the same facility as the Trainer, providing they haven’t had any involvement in the training of the candidates?

Written by James
Updated yesterday

What guidance is there for ATC/P’s regarding assessment venue arrangements?

Written by James
Updated yesterday

What do I do if I lose the candidate assessment paperwork?

Written by James
Updated yesterday

Do we need to send the theory assessment candidate answer sheets to IQL?

Written by James
Updated yesterday

Is NPLQ limited to a number of weeks delivery?

How long do you have to deliver the National Pool Lifeguard Qualification (NPLQ)?

Written by James
Updated yesterday

Am I able to ask verbal questions to underpin a skill?

Written by James
Updated yesterday

Can I use the same day planner for every Generation 9 NPLQ course that I deliver?

Written by James
Updated yesterday