Questions about our Qualifications and Awards

How to complete updates and opportunities

Guidance on how to complete updates and opportunities using your RLSS UK Account (powered by tahdah).

Written by RLSS UK (IQL)
Updated over a week ago

How to view available updates and opportunities

Guidance on how to view updates and opportunities through your RLSS UK Account (powered by tahdah)

Written by RLSS UK (IQL)
Updated over a week ago

How to access resources for Training and Assessments

A how-to guide on accessing training and assessment resources through your RLSS UK Account (powered by tahdah)

Written by RLSS UK (IQL)
Updated over a week ago

If a lifeguard works at multiple sites, do they need ongoing training at each one?

Written by RLSS UK (IQL)
Updated over a week ago

If an NPLQ candidate fails their assessment, how many times can they retake the assessment?

Written by RLSS UK (IQL)
Updated over a week ago

How many staff members can attend an ongoing lifeguard training session with one trainer?

Written by RLSS UK (IQL)
Updated over a week ago

If all candidates are unsuccessful for an NPLQ assessment what should the assessor do?

Written by RLSS UK (IQL)
Updated over a week ago

How many times can I use the same assessor at the same venue?

Written by RLSS UK (IQL)
Updated over a week ago

How many candidates can be assessed per assessor?

Written by RLSS UK (IQL)
Updated over a week ago

How many candidates can be trained per course?

Written by RLSS UK (IQL)
Updated over a week ago

Will the multiple-choice question papers be available in different languages?

Written by RLSS UK (IQL)
Updated over a week ago

Do all of the candidates on a course have to sit the same multiple-choice paper?

Written by RLSS UK (IQL)
Updated over a week ago

Should renewal candidates have access to a current NPLQ manual? Do they need to buy one?

Written by RLSS UK (IQL)
Updated over a week ago

Do I need to photo copy candidate’s proof of identification?

Written by RLSS UK (IQL)
Updated over a week ago

Which direction should the casualties be facing during the timed swims?

Written by RLSS UK (IQL)
Updated over a week ago

What would prohibit a rescue board or PXB from being used?

Written by RLSS UK (IQL)
Updated over a week ago

Is there a required stroke for timed swim when the candidate is approaching the casualty?

Written by RLSS UK (IQL)
Updated over a week ago

Can a candidate dive in for timed swims?

Written by RLSS UK (IQL)
Updated over a week ago

Can a Generation 9 Assessor work at the same facility as the Trainer, providing they haven’t had any involvement in the training of the candidates?

Written by RLSS UK (IQL)
Updated over a week ago

What guidance is there for ATC/P’s regarding assessment venue arrangements?

Written by RLSS UK (IQL)
Updated over a week ago

What do I do if I lose the candidate assessment paperwork?

Written by RLSS UK (IQL)
Updated over a week ago

Do we need to send the theory assessment candidate answer sheets to RLSS UK?

Written by RLSS UK (IQL)
Updated over a week ago

Is NPLQ limited to a number of weeks delivery?

How long do you have to deliver the National Pool Lifeguard Qualification (NPLQ)?

Written by RLSS UK (IQL)
Updated over a week ago

Am I able to ask verbal questions to underpin a skill?

Written by RLSS UK (IQL)
Updated over a week ago

Can I use the same day planner for every Generation 9 NPLQ course that I deliver?

Written by RLSS UK (IQL)
Updated over a week ago