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Error: There's a problem with your token

To resolve a token error, follow these steps for a quick solution.

Updated this week

Hey there!

If you get an error in Taplio saying there’s a problem with your token, simply go to the Settings section, scroll down and hit the “Refresh” button.


As shown below:

This fix should solve the problem, so you won't see that error again.

Please note that refreshing your token may impact how the Taplio X Chrome extension functions, which is key to features such as:

  • @mentioning people in posts

  • publishing posts that contain a carousel

  • posting with a company page

  • getting up to date analytics

Just to be sure, it’s a good idea to visit the website and check your account after you update your token and open the Taplio X Chrome extension.

Still have the error? Do not hesitate to contact us through the app by sending us a message.

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