Skip to main content

I am not happy with the finished paper

How to deal with a poorly written assignment

Maksim S. avatar
Written by Maksim S.
Updated over a week ago

If you are not happy with the finished paper - don’t worry!

Here are the possible solutions:

  • Ask your expert for a revision.
    We offer free revisions upon your 100% satisfaction. Please, communicate directly with the expert, or contact our Support team and explain what went wrong.

    Revision requests are processed with your satisfaction as the primary goal. Ensure to provide clear feedback detailing the changes required to help experts address your concerns accurately.

    👉 Click here to learn more about requesting a revision.
    ​

  • Reassign to a new expert.
    Remember that changing the expert if you do not like the expert you have hired is also free. If you want to reassign your order to another expert, contact us, and we will help you to replace the order.

    Funds from the original order can be transferred to the new expert to ensure a smooth reassignment process.

    👉 Learn how to reassign your order here.
    ​

  • Request a refund.
    The refund request will be forwarded to our Quality Assurance Department to conduct the investigation. They will check the content, initial instructions, and your communication with the expert to consider the final resolution regarding the order and possible refund.

    👉 Find out how to request a refund here.

Note: Reassigning an order or requesting a cancellation requires a detailed review by our Quality Assurance team. To help us process your case quickly:

  • Describe the issue in detail

  • Attach relevant proof (e.g., grading feedback, professor's comments, or other documentation)

What kind of proof can you provide?
Here are some examples:

  • A PDF report with the grade and instructor feedback

  • Screenshots or videos that clearly show both the paper content and the evaluation

  • Any written confirmation from your instructor that explains what was wrong with the assignment

For your convenience, here are proof samples illustrating the information we need to proceed further - whether you've been provided with a PDF report or if your institution doesn't use the PDF format for feedback:

Additional Tips to Improve Your Experience

Here are a few tips to help you get the most out of your order:

  • Discuss order details before hiring. Clarify how the expert plans to approach your task to make sure you choose the best fit.
    ​👉 Learn how to chat with experts and choose the right one

  • Stay in touch with your writer throughout the process. Share clear instructions, confirm the deadline, ask for early drafts, and address any concerns.

  • Use the Support Team for assistance. If you’re having difficulties communicating with your expert, our Support Team can help mediate and resolve the issue.

Please feel free to contact our customer support team in case of any questions.

Our goal is to ensure that you receive a final version you're completely satisfied with. Our resolution process is designed to be fair, transparent, and efficient — ensuring your concerns are addressed promptly and professionally.

Additional sources you may find helpful:

Did this answer your question?