Library Frequently Asked Questions

Why can't I access an ebook that is in the library catalogue?

The ebook appears in the library catalogue but for some reason, I do not have permission to view/download it

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Written by Kerrie
Updated over a week ago

How to Place an ILL Request

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Written by Kerrie
Updated over a week ago

How to Deposit Your (1) AC Thesis; (2) Raw Research Data or (3) Publications into the AC Research Repository

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Written by Kerrie
Updated over a week ago

How to Reset Your Library Catalogue Password

Reset your library catalogue password for placing hold & collection copy requests, and accessing the library's online resources

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Written by Kerrie
Updated over a week ago

Request Items from Another Campus Library

Written by Alison Lau
Updated over a week ago

Request Items from Melbourne Storage

Melbourne Storage Items

Written by Alison Lau
Updated over a week ago

Collection Copy Requests

If you need a scan of an item we have

Written by Alison Lau
Updated over a week ago

Requesting Items

Written by Alison Lau
Updated over a week ago

Returning Items

Written by Alison Lau
Updated over a week ago

Recalling Items

Written by Alison Lau
Updated over a week ago

Overdue Fines

Penalties for returning books late

Written by Alison Lau
Updated over a week ago

Overdue Items

What if your books are late?

Written by Alison Lau
Updated over a week ago

Renewing Items

How do I extend my loans?

Written by Alison Lau
Updated over a week ago

COVID-19 and AC Library Services

Information regarding AC Library Services during COVID-19

Written by Alison Lau
Updated over a week ago

Do I need to be a student to use the Library?

Find out who can have access to the Library.

Written by Alison Lau
Updated over a week ago

Borrowing from the Library

How many items can I borrow, and for how long?

Written by Alison Lau
Updated over a week ago

How can I contact the Library?

AC Campus Library Contact Details

Written by Alison Lau
Updated over a week ago

Access to the Melbourne Library

Do I need to be a Melbourne student to access the Melbourne Campus Library?

Written by Alison Lau
Updated over a week ago

Internet and Wifi at the Melbourne Campus Library

Do you have wifi and how do I get access?

Written by Alison Lau
Updated over a week ago

Printing/Photocopying at the Melbourne Campus Library

Can I print or photocopy and how much will it cost me?

Written by Alison Lau
Updated over a week ago

Scanning at the Melbourne Campus Library

Do you have a scanner I can use?

Written by Alison Lau
Updated over a week ago

Visiting the Melbourne Campus Library

What are your opening hours?

Written by Alison Lau
Updated over a week ago

How do I book a study space?

Find out how to book a study space at our Sydney Campus.

Written by Alison Lau
Updated over a week ago

Sydney Campus Library features

What other features does the Sydney Library offer?

Written by Alison Lau
Updated over a week ago

Visiting the Sydney Campus Library

What are your opening hours?

Written by Alison Lau
Updated over a week ago